Business Process Improvement
Organizations today are under pressure to improve quality, service levels and flexibility, yet spend less money doing so. We can help you assess your environment so you can make sound yet rapid decisions about upgrading your working processes, reducing costs, improving services, outsourcing, and funding the future.
We recognize that companies are eager to use IT to improve business processes. But problems with vendors, ill-defined processes and a lack of interdepartmental cooperation are standing in their way. The RoMa Group can help you objectively assess your organization, evaluate your options, and deliver a roadmap to meet your needs. Our approach to Business Process Improvement adopts the same sense of urgency that you are seeking to establish for your company. Our philosophy is to provide sustainable solutions that will lay a foundation for future continuous improvement. We take a flexible, cooperative approach that is sensitive to your staff and to ongoing operations.
Using a business process mapping methodology that is suited to your organization, we quickly and effectively identify, capture, develop and deploy processes. This methodology includes the identification of opportunities for improvement that are then grouped according to importance. Typically, we identify hundreds of process opportunities in an organization-wide consulting assignment.
The steps we apply to undertake a Process Improvement project are straightforward:
- Define the existing structure and process at play (“as is”)
- Determine what outcomes would add value to the organization's objectives and how best to align its processes to achieve those outcomes (“to be”)
Process Improvement Services
- Process Mapping
- Best Practice Implementation
- Opportunity/Problem Analysis
- Process Reengineering
- Value-Added Analysis
- Workflow Analysis
- Future State Mapping
- Process Control
- Balanced Scorecard Implementation
